Spanish-speaking Customer Service Representative/Administrative Assistant – Marysville

Defensive Driving School is looking for an energetic and responsible customer service representative with strong computer skills to greet customers, provide driving instructor support, schedule driving appointments, and answer customer questions via phone and email. If you are looking for a fulfilling job in a professional and fun environment, then this is the position for you! Our ideal candidate speaks Spanish, has excellent people/phone skills, is good working with a database, and types quickly. The position hours would be Monday-Friday from 10 AM to 5:30 PM and an occasional Saturday 9-1 at our Marysville office, with possible support at our Lake Stevens and/or Smokey Point offices when needed. We offer 401K matching and paid time off, as well as a healthcare cost reimbursement program to qualified employees.

The responsibilities of this position vary and include but are not limited to the following:
• Using your organizational skills to maintain schedules for our instructors and help parents and students schedule lessons with an instructor who can help them achieve their goals.
• Keeping a calm and positive attitude while assisting in keeping all of our locations running smoothly.
• Answering the phones with a smile to help our customers know they are important and we care about their success.
• Helping customers with their unique circumstances by returning emails quickly and efficiently.
• Focusing on the details as you process student paperwork to help them obtain their driver’s license.
• Being willing to learn and grow as part of an admin team who supports each other and is fun to work with.

We offer Health Insurance Reimbursement and paid vacation time. Submit your resume and we will be in touch to set up a phone interview!

Please visit our website at www.driving-school.com for more information about our family company. We look forward to hearing from you!

Benefit Conditions:
• Waiting period may apply

This Company Describes Its Culture as:
• Stable — traditional, stable, strong processes
• People-oriented — supportive and fairness-focused
• Team-oriented — cooperative and collaborative

Communication method(s) used:
• Phone
• Email
• In person

Work Remotely
• No

This Job Is Ideal for Someone Who Is:
• Dependable — more reliable than spontaneous
• People-oriented — enjoys interacting with people and working on group projects
• High stress tolerance — thrives in a high-pressure environment

Job Type: 28-32 hours a week

Pay: starts at $20-22 per hour, DOE

Benefits:
• Health Insurance Reimbursement
• Paid time off

Schedule:
• 6-8 hour shift

Experience:
• Customer Service: 1 year (Required)
• Receptionist: 1 year (Preferred)

Education:
• High school or equivalent (Required)

Work Location: One location